Diagenix completes phase 1 of MONY.
Diagenix Corporation today announced it has completed the installation of two Teleframe 700 Series Telephony IVR servers as part of the first of three phases for The MONY Group's enterprise IVR &...
View ArticleMajor mutual fund provider increases voter proxy response rate by 50% using...
In an effort to reduce mailing costs and increase voter response rates a major mutual fund provider looked to Diagenix for additional help.
View ArticleMONY moves forward with phase 2.
Building on the success of Phase 1 The MONY Group moves forward with the second of a three-phase Self-service IVR and CRM initiative for improving customer services via the phone.
View ArticleDiagenix inks deal with CSC.
Diagenix Corporation today announces that it has entered into a long-term business relationship with Computer Sciences Corporation (NYSE: CSC), one of the world's leading consulting and information...
View ArticleForum Financial Group - selects Diagenix to enhance customer service through...
Diagenix Corporation announced today that Forum Financial Group has selected its Outsourcing IVR Services to deliver Mutual Fund information to its clients.
View ArticleForum Financial Group goes into production in Diagenix outsourcing facility.
Diagenix Corporation today announced that Forum Financial Group is officially in production and taking calls right on schedule.
View ArticleDiagenix joins the voiceXML forum.
Diagenix Corporation announced today that it has become a member of the VoiceXML Forum.
View ArticleDiagenix sponsors the world's largest speech event, global speech day.
Diagenix Corporation announced today that it will be a sponsor of the world’s largest speech event – Global Speech Day – that takes place on May 21-22, 2002.<br />
View ArticleDiagenix adds Phoenix to its roster of IVR clients.
Diagenix Corporation today announced that Phoenix Home Life has agreed to purchase two Teleframe 500 Series IVR Systems to be deployed at CSC’s Wethersfield BPO facility later this year.
View ArticleDiagenix VoiceXPress notification service helps candidates find work
Diagenix Corporation announces successful completion of interactive outbound IVR project for Contemporary Staffing Solutions
View ArticleIntegrity upgrades its two Teleframe IVR servers.
Diagenix Corporation announced today that it has successfully upgraded Integrity Companies two Teleframe IVR systems. <br />
View ArticleDiagenix announces development of first speech-based, multi-modal voting and...
Diagenix Corporation today announces that it has successfully developed the first speech-based, multi-model proxy ballot voting and notification solution available on the market today.
View ArticleSwiss:Re added to Diagenix impress client list.
Diagenix Corporation today announced that SwissRe has agreed to purchase a Teleframe 500 Series IVR System to be deployed at CSC's Wethersfield BPO facility by December 1st.
View ArticleDiagenix adds LIDP to list of supported administration systems.
Diagenix Corporation has successfully integrated its Teleframe Self-service platform with the LIDP Administrator product. The integration was accomplished using the latest release of the Diagenix...
View ArticleDiagenix selects Vocalocity as preferred VoiceXML platform provider.
Diagenix Corporation today announced that it has selected Vocalocity as a preferred VoiceXML gateway provider. Diagenix plans to integrate Vocalocity's VocalOS product into it’s Teleframe Enterprise...
View ArticleDiagenix develops application that enables patients to monitor medication.
Diagenix Corporation signs a three-year outsourcing agreement with Keystone Therapeutics that will extend Keystone's DoseResponse solution to callers using a telephone.
View ArticleRoadlink USA selects Diagenix to provide enhanced corporate web capabilities.
Diagenix Corporation has successfully built and launched a new corporate web site for RoadLink USA which provides enhanced service capabilities to their customers.
View ArticleDiagenix joins Avaya developer community.
Diagenix Corporation joins Avaya Developer Community and broadens it’s support for technology solution providers who are offering standard telephony platforms based on VoiceXML and SALT.
View ArticleDiagenix awarded GSA Schedule 70 and begins sales to government agencies
Diagenix Corporation (DGX) announced today that it has been awarded a General Purpose Commercial Information Technology Equipment and Services GSA Schedule 70 contract effective through June 15, 2010.
View ArticleDiagenix partners with Stellent to extend self-service application capabilities
Diagenix Corporation (DGX) today announced that it has joined Stellent partner program to extend its Self-service capabilities to include enterprise content management, workflow and imaging.
View ArticleHouseWorks signs three year IVR hosting agreement with Diagenix
Diagenix Corporation (DGX) announced today that it has signed a three-year outsourcing agreement with HouseWorks a progressive home health care organization servicing Eastern Massachusetts.
View ArticleDiagenix unveils new corporate web site
Diagenix Corporation (DGX), a provider of open standard voice applications, has launched its new corporate web site, located at www.diagenix.com.
View ArticleMcCamish selects Diagenix to extend BPO customer service operation
<span>Diagenix Corporation announced today that it has signed a software licensing agreement with McCamish Systems L.L.C for the purchase and installation of an enterprise class multi client...
View ArticleDiagenix awarded GSA Contract from Defense Finance and Accounting Service
Diagenix Corporation announced today that it has been awarded a $290,000 GSA contract from the Defense Finance and Accounting Service (DFAS) under the terms of the statement of work Diagenix in...
View ArticleDiagenix Joins Cisco Channel Partner Program
Diagenix Corporation announced today that it has joined the Cisco Channel Partner Program.
View ArticleDiagenix TF-Notify helps Broadridge get the vote
Diagenix Corporation (DGX) continues to help Broadridge proxy services remind share holders to vote their proxy statement.
View ArticleDiagenix strengthens its partnership with Nuance and continues to dedicate...
Diagenix adds engineering and support staff focused on Nuance enterprise speech technology.
View ArticleDiagenix in the first three quarter of 2009 help more than 30 leading...
Companies are continuing to rollout Speech Technology across a wide rang of industries in the first three quarters of 2009.
View ArticleCompletion of DFAS Cleveland Call Center project paves the way for rollout of...
DFAS Clevelend Call Center goes live with Envision Centricity Call Recording and Diagenix Teleframe Telephony Equipment.
View ArticlePGW selects Diagenix Teleframe Telephony Servers and High Availability...
Diagenix Teleframe High Availability telephony servers to be the foundation of Philadelphia Gas Works call recording solution.
View ArticleDiagenix awarded $9.7M BPA for call center technology over the next 5 years
Blanket Purchase Agreement helps DFAS standardize and procure call center technology
View ArticleDiagenix scores a Dun & Bradstreet Open Rating of 93 out of 100 placing it in...
Diagenix Corporation (DGX) ranks at the top for Reliability, Cost, Delivery, Quality, Personnel, Customer Support and overall Responsiveness.
View ArticleDiagenix GSA Contract GS-35F-0638R was extended until June 16th, 2015
Diagenix Corporation (DGX) General 70 contract has been extended for an additional 5 years.
View ArticleDiagenix Awarded $400,000 Contract from the U.S. Navy
GSA's acquisition enable commercial organization to offer professional services, equipment, supplies, telecommunications, and information technology to government organizations and the military.
View ArticleHealthplan Services Outsources IVR Application Development to Diagenix
HealthPlan Services selects Diagenix (DGX) to create Interactive Voice Response (IVR) applications for the company’s self-service phone systems.
View ArticleDiagenix Selected To Create Outage Management IVR System for Rochester Public...
Diagenix Corporation (DGX) announced today that it has been selected to create an automated outage management Interactive Voice Response (IVR) telephone system for Rochester Public Utilities.
View ArticleNuance RealSpeak Officially Retired As Of 7/13/14
RealSpeak, a product from Nuance will no longer be available after July 13th, 2014. Our customers are encouraged to adopt the latest TTS voices and Vocalizer versions.
View ArticleDiagenix Announces the Release of Its Voice Survey Platform
Diagenix Corporation today announced the availability of a comprehensive Voice Survey platform that fully integrates with any standard VoiceXML 2.0 (and above) browser, including Cisco’s UCCX and UCCE...
View ArticleUS Division of top Automaker Deploys new Retailer Locater Speech IVR...
Diagenix is proud to announce that Subaru of America, the United States-based distributor of Subaru brand vehicles, is actively deploying their new Retailer Locater Speech IVR application created by...
View ArticleDiagenix GSA Contract GS-35F-0638R was extended until June 15, 2020
Diagenix Corporation (DGX) General 70 contract has been extended for an additional 5 years.
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